Delete your Shell or ShowCom account

Request deletion in the app

1. Open Shell or ShowCom and sign in.
2. Go to Settings → Account Information → Delete/Deactivate → Delete Account.
3. Follow the verification and confirmation steps.

Your account enters a 14-day grace period before permanent deletion. During that period, the app shows the pending-deletion status and lets you cancel the request.

Request deletion without the app

Email us from the address associated with your account when possible. Use the subject “Shell Account Deletion” or “ShowCom Account Deletion” and include your full name. We may ask you to verify ownership before processing the request.

Data deleted or retained

After the grace period, we delete or de-identify the account, profile, authentication identity, device and notification registrations, and personal app data that is solely tied to that account.

Records belonging to an organization, or content shared with other people, may remain available to those authorized users and may be de-identified where appropriate. Limited records may also be retained when required for security, fraud prevention, accounting, dispute resolution, or legal compliance.

For more information, read the Darkel Capital Privacy Policy.